Understanding and managing emotions course for staff

Understand what emotional intelligence is and how it can help you express your emotions appropriately and show empathy.

Course Outline

Emotional Intelligence (EI) is the ability to be aware of, control and express your own emotions, and to be empathetic in your relationships. This e-learning course explores EI and ways to develop your EI further.

Course Objectives

Increase your awareness of what Emotional Intelligence is.
Help you to assess your own level of Emotional Intelligence.
Help you to identify your strengths and areas for development.

Suitable for

All employees.

Format

iLearn module Understanding and Managing Emotions

Notes

Arrangements will be made on request for delegates with additional requirements.

Renfrewshire Council