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Renfrewshire Council

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  12. Communication Skills for Managers Course Outline

Communication Skills for Managers Course Outline

Develop enhanced communication skills for communicating complex and sensitive information to your audience.

Course Outline

Develop enhanced communication skills for communicating complex and sensitive information to your audience.

Course Objectives

This e-learning course will help you to:

  • Explore the importance of good communication in the workplace and the impacts
  • Distinguish data from information, and how to present complex information
  • Know who your audience is, and tailoring messages
  • Communicate sensitive and difficult messages.

Suitable for

Managers, Supervisors, and Team Leaders.

Format

ilearn module Communication Skills for Managers

Notes

Arrangements will be made on request for delegates with additional requirements.

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