Renfrewshire Council

Our housing services

We provide a range of housing services to council tenants and some homeowners, such as:

• launderette facilities  
• heating at our sheltered housing 
• lift maintenance 
• grass cutting at specific communal buildings 
• communal heating system in Calside, Paisley.

Contact us about these services

For more information about these services and for help paying your service charge, phone us on 0300 300 0222.

How services are charged

Launderette and heating at sheltered housing

The charge for our launderette service and for providing heating at our sheltered housing complexes are charged monthly.

The cost of this service is confirmed each March.

Ways to pay your service charge

If you're looking to pay for your launderette or heating at sheltered housing, you'll have a 13-digit service charge reference number.

Pay online

You can pay online using MyAccount.

By direct debit

You can set up a direct debit by:

• filling in our online direct debit form on MyAccount
• downloading, printing and filling in the service charge direct debit form and return it to us at: Revenue Business Team, Renfrewshire House, Cotton Street, Paisley, PA1 1JD
• phoning us on 0300 300 0222.

Each year around March, direct debit customers will receive a letter telling them the direct debit amount.

By standing order

You can set up a standing order by:

• downloading, printing and filling in the service charge standing order form and returning it to your bank
• phoning us on 0300 300 0222.

By phone

Phone us on 0300 300 0300 and say 'Pay my service charge' to our automated advisor Millie, who will connect you to the automated payment line. This is available to use 24 hours a day and accepts payments by debit or credit card.

By cash or card at a PayPoint machine

Use a council payment card to pay by cash or bank card at PayPoint machines in shops across Renfrewshire.

By cash or card at our customer service centre in Paisley

Use our payment kiosks in the customer service centre at Renfrewshire House on Cotton Street in Paisley. You'll need your service charge reference number.