Renfrewshire Council

Housing Support Services

The Housing Support Team provides a service to those who have difficulty sustaining independent living, but do not need long term personal care services.

What do we do?

The Housing Support Team provides a service to those who have difficulty sustaining independent living, but do not need long term personal care services.

We aim to meet the needs of individuals and households who require assistance - in particular to prevent tenancy failure and repeat homelessness.

This support may be in the form of advice and general counselling, assisting with personal budgeting, debt counselling and dealing with welfare benefit claims, assisting to engage with individuals or services, advising/assisting to understand how to manage a tenancy and the rights and responsibilities of a tenancy, advising or assisting to settle into a new tenancy

The length of time that housing support will be provided will depend on the individual support plan which will be developed and agreed with the service user.

Reviews will be carried out on a 6 monthly basis, unless the need for an earlier review has been identified and agreed.

Where high level or complex needs are identified when developing the support plan, the housing support team will assist an individual to access alternative long-term services.

 

How can people access our service ?

The criteria is thatwe will support adults of all ages regardless of tenure, whose housing situation is vulnerable due to :

· being homeless, or at risk of homelessness

· learning disabilities

· addiction(s) issues

· mental ill issues

· age

· convictions

· domestic abuse

 

STAGE 1 The Housing Support Co-ordinator will initially assess all referrals, and allocate to appropriate Housing Support Officer within 3 working days of the referral being received.

STAGE 2 The Housing Support Officer will contact the individual who is being referred within 3 working days of receiving the referral, and agree a date / time to meet

STAGE 3 The referrer will be advised on the steps being taken within 2 working days of contact being established.

 

To make a referral:

contact : Karen Perratt, Housing Support Coordinator

email: housing support referral@renfrewshire.gov.uk

Share this page: