Renfrewshire Council

Contact us

Customer Service Centre, Renfrewshire House, Cotton Street, Paisley PA1 1AN; Mon - Thurs, 8.45am - 4.45pm and Fri, 8.45am - 3.55pm; customerservices.contact@renfrewshire.gov.uk; 0300 300 0300

The customer service centre and telephone line opening hours are:

Monday - Thursday: 8.45am - 4.45pm

Friday: 8.45am - 3.55pm

Call us on 0300 300 0300 to speak to an adviser trained to handle enquiries about a range of services.

Emergency telephone numbers

  • Emergency home repairs (24 hours) - 0300 300 0300
  • Homeless persons (out of hours) -  0800 811 505. This is a freephone number from BT landlines although other mobile phone providers may charge for these calls. 
  • Antisocial Behaviour (9am - 10pm) - 0300 300 0380
  • Roads emergencies - 0300 300 0300
  • Fallen trees - 0300 300 0300
  • Flooding - 0300 300 0300
  • Dangerous buildings - 0300 300 0144
  • Environmental protection, food safety, trading standards (office hours) - 0300 300 0380
  • Education and Leisure Services (office hours) - 0300 300 0170

Social Work

  • All area offices - 0300 300 1199
  • Out of hours standby services - 0300 343 1505
  • Renfrewshire Care 24 is open 8am-10pm every day - 0141 314 7148 or 0141 314 7147

Customer service centres and points

 

VenueTimes
Customer Service Centre
Renfrewshire House
Cotton Street
Paisley
PA1 1AN

Monday - Thursday 
8.45am - 4.45pm

Friday
8.45am - 3.55pm

Renfrew Customer Service Point
Renfield Street
Renfrew
PA4 8RN
Monday - Thursday
9am - 12pm and 2pm - 3.45pm

Friday
9am - 12pm and 2pm - 2.45pm
Johnstone Town Hall
Church Street
Johnstone
PA5 8FA

Monday - Thursday 
8.45am - 4.45pm 

Friday 8.45am - 3.55pm

 

 

 

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