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You need a Personal Licence to become the designated Premises Manager of a licensed premises or if you are training staff to work in a licensed premises.
How to log into iLearn, our online learning platform, frequently asked questions, how to access help.
Colleagues share their experiences as we reach 100 Promise Keepers
What whistleblowing is, who can report it, information and guidance on whistleblowing, how to report it, what to tell us, what happens next, if a colleague makes...
What you can ask for; how to ask for an explanation, revision or appeal; who can appeal a Housing Benefit claim; what happens at an Appeals tribunal.
Recognising staff commitment to supporting unpaid working carers
In this month's blog, Alan celebrates a successful 2023 Royal National Mòd and highlights the work involved in tackling the impact of recent heavy rainfall and...
'Learners will always know, if they need me, I'm there'
Claire and Joe initially feared they would be 'too old' to adopt. Here's their story.
Poor food handling in kitchens is thought to cause about a third of food poisoning cases.
