Renfrewshire Council

What it is

If you think we've made a wrong decision about your Council Tax Reduction, you can ask us to review it again and consider changing our decision.

How to ask for a review

You must ask for a review within 2 months of our original decision.

Ask for a review of your Council Tax Reduction by:

• filling out our online form
• emailing us at benefits.finit@renfrewshire.gov.uk
• sending your request to:

Renfrewshire Council
Benefit Services
Cotton Street
Paisley PA1 1AN

Tell us what decision you'd like us to review and why you think our original decision was wrong.

We may ask you for more information so we know what you'd like us to review. Once we have everything we need, we'll get back to you within 2 months with our decision.

You must still continue to pay your existing council tax bills while you're waiting for our response. If your request is successful and we change our decision, we'll adjust your future payments or give you a refund.

What to do if you're not satisfied with our response

If you asked for a review of your Council Tax Reduction and are not satisfied with our response, you can request an independent review from the Local Taxation Chamber.

You can only ask for an independent review from the Local Taxation Chamber if you've already appealed directly to us and received our response - or if it's been more than 2 months since you appealed and you've still not received our response.

Ask for an independent ruling by emailing the Local Taxation Chamber at LTCAdmin@scotcourtstribunals.gov.uk or phoning them on 01698 390 012.

You can also ask for an independent ruling by sending your request to:

Local Taxation Chamber
Bothwell House, First Floor Hamilton Business Park, Caird Park
Hamilton ML3 0QA

Learn more about how to ask for an independent review (Local Taxation Chamber's website).