Renfrewshire Council

online payment changing

On Sunday 19th August 2018 we cannot accept debit or credit card payments between 4.30am and 6.30am due to essential system maintenance. We apologise for any inconvenience this may cause. 

Pay it online

Use MyAccount to make credit or debit card payments.

Customers

To make a payment for yourself or another individual, you must be registered with MyAccount (see below for details of how to register).

Business

To make a payment on behalf of a business, you don't need a MyAccount profile at present.
Click on the 'Pay it online - Business' button above to go straight to the business payment form.
 

How to make a customer payment...

How to make a business payment...

  • Select  'Pay it online - Customer'
     
  • Sign-in (not registered yet? See below)
     
  • Once signed in, complete the 'Pay it online - Customer' form   
     
  • You will receive your confirmation email with an authorisation
    code and the payment will be logged in your Requests history. 
  • Select 'Pay it online - Business'
     
  • This will take you to the 'Pay it online - Business'  form
    without the need to log in to an account
     
  • You will receive a payment confirmation email and
    authorisation code.


Not registered?

You'll need to create your own MyAccount profile. It's quick to do - all you need is an email address. 
Here's how:

  1. Select 'Pay it online - Customer'
  2. Select 'Register for MyAccount'
  3. Select 'Register' in the 'Create a new Account' box
  4. Enter your details
  5. You will receive 2 emails to confirm your username and give you a one-time password
  6. Activate your account by clicking the link in your email 
  7. Once logged in, go to the 'Services' area and select the 'Pay it online - Customer' form
  8. You will receive your confirmation email with an authorisation code and the payment will be logged in your 'Requests' history.

What can I pay with MyAccount?
 

Customers can pay for:Businesses can pay for:
  • rent
  • council tax
  • benefits overpayments
  • planning applications
  • penalty charge notices
  • other invoices (e.g. sundry income)
  • service charges
  • non-domestic rates
  • non-domestic rates,
  • commercial rent
  • planning applications
  • repairs, environmental and other
    sundry invoices

The benefits of using MyAccount image showing man and child looking at MyAccount at home

  • Free, 24/7 access to your accounts and a range of council services  
  • Online account balance information and payment details
  • Forms pre-populated with some of your details
  • Record of your payment history and receipts
  • Set up or amend your direct debit for Council Tax
  • Tell us about any changes in address or household details
  • Apply for housing benefit and upload your supporting proof
  • Apply for Council Tax reduction, discount or exemption
  • more services to be added in 2018

Other payment methods:

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