Renfrewshire Council

Pay it online

Use MyAccount to make credit or debit card payments.


To make a payment for yourself or another individual, you must be registered with MyAccount (see below for details of how to register).


To make a payment on behalf of a business, you don't need a MyAccount profile at present.
Click on the 'Pay it online - Business' button above to go straight to the business payment form.

How to make a customer payment...

How to make a business payment...

  • Select  'Pay it online - Customer'
  • Sign-in (not registered yet? See below)
  • Once signed in, complete the 'Pay it online - Customer' form   
  • You will receive your confirmation email with an authorisation
    code and the payment will be logged in your Requests history. 
  • Select 'Pay it online - Business'
  • This will take you to the 'Pay it online - Business'  form
    without the need to log in to an account
  • You will receive a payment confirmation email and
    authorisation code.

Not registered?

You'll need to create your own MyAccount profile. It's quick to do - all you need is an email address. 
Here's how:

  1. Select 'Pay it online - Customer'
  2. Select 'Register for MyAccount'
  3. Select 'Register' in the 'Create a new Account' box
  4. Enter your details
  5. You will receive 2 emails to confirm your username and give you a one-time password
  6. Activate your account by clicking the link in your email 
  7. Once logged in, go to the 'Services' area and select the 'Pay it online - Customer' form
  8. You will receive your confirmation email with an authorisation code and the payment will be logged in your 'Requests' history.

What can I pay with MyAccount?

Customers can pay for:Businesses can pay for:
  • rent
  • council tax
  • benefits overpayments
  • planning applications
  • penalty charge notices
  • other invoices (e.g. sundry income)
  • service charges
  • non-domestic rates
  • non-domestic rates,
  • commercial rent
  • planning applications
  • repairs, environmental and other
    sundry invoices

The benefits of using MyAccount image showing man and child looking at MyAccount at home

  • Free, 24/7 access to your accounts and a range of council services  
  • Online account balance information and payment details
  • Forms pre-populated with some of your details
  • Record of your payment history and receipts
  • Set up or amend your direct debit for Council Tax
  • Tell us about any changes in address or household details
  • Apply for housing benefit and upload your supporting proof
  • Apply for Council Tax reduction, discount or exemption
  • more services to be added in 2018

Other payment methods:

  • Pay your Council Tax by Direct Debit
  • 0300 300 0300 (select the option for payments) - this service is available 24 hours a day
  • PayPoint
  • Post office
  • Cash at customer services centres and customer service points
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