Renfrewshire Council

Pay your service charge

Your service charge card, how you can pay your service charge, scheduled payment system maintenance.

If you have a service charge to pay, we will give you a yellow swipe card to pay it.

Please do not use this card to pay your rent.

We will send you a statement showing the payments you have made to your service charge account, on request.

How you can pay your service charge

You can pay your service charge in the following ways:

  • by direct debit / standing order: call 0300 300 0222 selecting option 1 and we can set this up for you
  • make an online rent payment (from 26 October 2016, this service is moving to MyAccount, your new free digital customer service)
  • by debit / credit card: just phone 0300 300 0300 (select the option for payments) - this service is available 24 hours a day
  • use your swipe card at PayPoint facilities throughout Renfrewshire, for example, at cash collection points in your local corner store
  • at our Johnstone or Renfrew Neighbourhood Services
  • at the cash collection desk in the Customer Service Centre, Renfrewshire House
  • at your local post office
  • by post make your cheque payable to Renfrewshire Council.

You can pay your rent by direct debit or standing order by printing off either a Direct Debit mandate for service charge form or a Standing Order for service charge form and following the instructions:

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Call us on 0300 300 0222 selecting option 1, if you have any queries about your service charge or payments.


Scheduled payment system maintenance in 2021

Note that we cannot accept debit or credit card payments every third Sunday of every month between 4.30am and 6.30am due to essential system maintenance. Dates are as follows:

  • Sunday 17 January
  • Sunday 21 February
  • Sunday 21 March
  • Sunday 18 April
  • Sunday 16 May
  • Sunday 20 June
  • Sunday 18 July
  • Sunday 15 August
  • Sunday 19 September
  • Sunday 17 October
  • Sunday 21 November
  • Sunday 19 December