I don't have my new green bin or information pack?
You should now have received your new green recycling bin(s) and an information pack on your new service.
The pack will contain a guide on the new service, stickers for your existing bins and a calendar outlining your collections for the year ahead.
Please check your calendar carefully as your collection day may have changed.
If you've not received either your bin or your information pack, please let us know.
You can report this here: Missing bin or information pack
The new collection service begins on 3 December.