Renfrewshire Council

Last reviewed: 16.40, 11 July 2020


This webpage explains the changes we are making to our Licensing Services to help minimise the disruption caused to licence holders by the ongoing Coronavirus situation.

This guidance is mainly for current licence holders.

Please remember that everyone has a role to play in limiting the spread of the virus. Licence holders, including taxi and private hire car drivers, are reminded to follow Government advice on measures aimed at reducing the spread of Covid-19 within their premises or vehicles you can read more on the website: Coronavirus in Scotland; Coronavirus support for businesses in Scotland and Business and social distancing guidance.

Information on this page:

Available online services

You can make a payment online for the following application types. Please email your application form with supporting documentation to once you have made your payment.

General guidance on changes to licensing services

Our Customer Service Centre remains closed for in-person services.

We are currently able to accept applications for the following:

  • Extended Hours
  • Occasional Licences
  • Personal Licence Renewals
  • Minor Variation
  • Personal Licence New Grant
  • Replacement Personal Licence
  • Replacement Premises Licence
  • Section 33 Transfer
  • Section 34 Transfer
  • Variation to substitute a Designate Premises Manager

You can submit an application by email to Licensing and you can make payments on our MyAccount system: Pay a licensing fee

Your application should be fully completed, signed and all necessary documentation should accompany the application. Documentation should be sent in PDF, with the exception of photographs which require to be sent in JPEG format. Please ensure that the certification docket on the back of the photograph is included with your application documentation.

All planned meetings of the Regulatory Functions Board are currently suspended and regular Licensing Board meetings have similarly ceased until further notice.

Guidance for existing licence holders

The Council previously agreed a policy in relation to various licences, including those issued under the Civic Government (Scotland) Act 1982, to extend the duration of licences due to expire on or before 30 June 2020.

As previously stated, these licences require to be renewed before their new expiry date. As such, those licences originally due to expire at the end of March this year now require to be renewed.

In respect of taxi and private hire car licences, and taxi and private hire car drivers' licences, the Council is introducing a new system for receiving applications for grant and renewal of these licences to go live shortly. This system will involve applications being submitted electronically with supporting documents being uploaded and verified. Payment will also be made via the system. Once confirmed in order, licence holders will receive the form electronically to print, sign and return to the Council to allow the application to be accepted and processed.

Once the new system goes live, applicants for a licence will be able to start an application process by filling in and submitting their forms online at the following links:

An alert will be sent to booking offices when this link goes live, which is anticipated to be by 30 June. Licence holders who are due to renew by the end of June will be expected to submit their applications for renewal within 14 days after the new system becomes available.

Other licence holders whose licences are due to expire also require to apply for renewal. A similar system will be put in place over the coming weeks for those applications. For licences due to expire in June 2020 we are contacting licence holders directly in relation to alternative arrangements.

Vehicle inspections

The Inspection Centre at Underwood Road, Paisley is closed until further notice so we are unable to test taxis and private hire cars at this time.

Please ensure in the meantime that your vehicle has a valid MOT, a Comprehensive Insurance Certificate and is roadworthy at all times when in use.

Change of vehicle

If your vehicle is due to reach the age limit referred to in your conditions of licence and/or you wish to change your vehicle, please note that we are unable at this time to inspect vehicles or issue vehicle plates.

Before considering acquiring a new vehicle, please make contact with the Civic Licensing Standards Officer in the first instance for advice - send an email to Licensing enforcement.

Temporary Cessation of Taxi and Private Hire Car Operator Licences

The Council has agreed a temporary procedure to assist taxi and private hire car operators who wish to cease using their vehicle as a taxi or private hire car on a temporary basis due to current restrictions related to Coronavirus. This will enable those operators to reduce their current level of insurance from taxi/ private hire, as normally required, while the vehicle is not able to be so used.

Operators who wish to seek a temporary cessation should make a request in writing to Licensing enforcement providing:

  • name of the Licence Holder
  • the Licence Number to which the request relates
  • the date that public hire or private hire is removed from the insurance, and
  • confirmation that the plates and stickers have been removed from the vehicle.

This information will be passed to Police Scotland. 

To reinstate the licence thereafter, the licence holder should email Licensing enforcement enclosing updated insurance which meets the requirements of their licence, and the commencement date of that insurance. 

On confirmation by the Council of receipt of satisfactory insurance, the licence holder can then replace the plates and stickers on their vehicle. Intimation of this update will be sent to Police Scotland.

Guidance for event organisers

Rescheduled events

Application fees are non-refundable. However, if you have already been granted and issued with a licence and the event has subsequently been postponed to a new date, you will require to submit a further application for the rescheduled date - you should contact us in the first instance in relation to what fee may apply.

If your application has not as yet been granted and you wish the event to be changed to another date, please email Licensing with the details and any subsequent permissions.

Notifications for Public Processions or Public Charitable Collections

We are not accepting any notifications for Public Processions or Public Charitable Collections at this time due to the restrictions on social gatherings.

Guidance for liquor licence holders

Food takeaway and delivery services

The Scottish Government has published guidance in relation to the relaxation of planning enforcement action which would result in unnecessarily restricting public houses and restaurants providing takeaway services on a temporary basis. The need for premises offering a food takeaway/ delivery service, and for off-sales premises, is reflected in the essential businesses set out in regulations made by the Scottish Government.

Where premises are licensed to include off-sales of alcohol, the delivery of alcohol with food will be permitted during the period of the current restrictions, subject to compliance with the requirements of the Licensing (Scotland) Act 2005 and the Licensing Board's alcohol delivery conditions - which can be found at Appendix III of the Board's Statement of Licensing Policy:

Statement of Licensing Policy 2018-2022 [248KB]

Personal Licence holder - training and renewal

Personal Licence holders are required to undergo refresher training every five years and to provide a copy of their training certificate to the Licensing Board.

If any Personal Licence holder is unable to provide evidence of the required refresher training for a reason related to Coronavirus, we will allow licence holders, under the terms of new temporary and emergency legislation, a three-month extension on the timescales to undertake their training and to submit their training certificate to the Licensing Board. This period can be extended further if required while this new legislation remains in force.

The new legislation also allows the Licensing section to accept a personal licence renewal application up until the day before that licence is due to expire, if it cannot be made within the normal time limit for a reason related to Coronavirus.

Licence holders who want more information on these requirements can email Licensing enforcement.

Occasional licences

We are able to continue accepting applications for occasional licences for premises who are allowed to operate, to enable them to do so under 14 day licences.

You can submit an application (download application form) [55KB]  by email to Licensing and you can make payments on MyAccount: Pay a licensing fee

Notification of change of designated premises manager

New legislation has extended the timescales to notify the Licensing team of a change of manager from 7 days to 28 days, and to lodge an application for variation of a manager from 6 weeks to 3 months.

You should contact us at Licensing if you are concerned that you may not be able to meet these extended time limits for a reason related to Coronavirus.

Provisional Premises Licences

Where you have been unable to confirm your provisional premises licence within the statutory 4 year period for a reason related to Coronavirus, you should apply for an extension to this period before it expires. The new legislation says that we must allow you an initial 6 months extension to the 4 year period to confirm your provisional premises licence.

Section 34 Transfer of Premises Licence

Applications for transfer which are made outwith the normal statutory 28 day period can now be accepted, in terms of the new legislation, where this is due to a reason related to Coronavirus.

We will continue to update this guidance as necessary. All other enquiries to the Licensing Section should be made by email to Licensing. Due to the increased volume of enquiries, please be aware that it may take some time to respond.