Renfrewshire Council

Help with paying your rent

What to do if you are having problems paying your rent, ways to get help, how to contact our Neighbourhood Services team.

If you having problems paying your rent

There are lots of reasons why people find it hard to meet their housing rent and other debts, with unemployment, illness and bereavement all causes of reduced income.

We are here to help. Our Neighbourhood Services in Paisley North, Paisley South, Renfrew and Johnstone can provide expert advice and assistance on:

  • repayment arrangements
  • housing benefits
  • money advice
  • debt management, and
  • welfare rights issues.

Other ways to get help

We can also refer you to other agencies who can provide specialist advice and support.

There is a fund available called Discretionary Housing Payment (DHP) which can offer short-term financial assistance to tenants who get Housing Benefit or Universal Credit who are having difficulty meeting their rent charge. 

You can discuss this when you speak to our Neighbourhood Services team.

We also have a  Debit Advice leaflet [289KB] that provides useful information on:

  • how to deal with your debt
  • the six stages of managing debt, and
  • how to complete a financial statement.

A financial statement is included in the leaflet, you can complete and either post or email to the address below.  If you require help in completing the form  you can phone us on freephone 0800 085 9126.


Contact one of our Neighbourhood Services for help

Paisley North and Paisley South Neighbourhood Services
Renfrewshire House
Cotton Street
Paisley PA1 1JD

Johnstone Neighbourhood Service
Johnstone Town Hall
25 Church Street
Johnstone
PA5 8FA

Renfrew Neighbourhood Service
14 Renfield Street
Renfrew PA4 8RN

Staff are available Monday to Thursday 8.45am to 4.45pm, Friday 8.45am to 3.55pm, excluding public holidays.