Renfrewshire Council

Annual Performance Report

The annual performance report is a planning and strategic management tool that provides information about the building standards service, communicates the vision and strategy, and sets out performance against strategic goals and targets.

A new national performance framework agreement was introduced on 1 October 2012. This framework sought to build upon the previous balanced scorecard approach by improving the quality, compliance, consistency and predictability of verification activities.

As part of this performance agreement we are required to submit to the Scottish Government an annual performance report and quarterly performance statistics. This document underpins our commitment to providing a strong customer focused service.

Our annual performance report can be accessed under the Related Documents section on this page.

 

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